Privacy Policy

At Trimurti Tours & Travels ("we," "our," or "us"), we prioritize the privacy and security of our customers. This Privacy Policy describes how we collect, use, and share your personal information when you use our website and cab services in Amravati and surrounding regions.

When you book a ride or interact with our platform, we may collect the following information:

• Identification Data: Name, phone number, and email address.
• Trip Details: Pickup location, drop-off location, date, and time.
• Device Information: IP address, browser type, and operating system for security purposes.
• Communication Logs: Records of your WhatsApp chats or calls regarding bookings.

We use the collected information for various purposes, including:

• To provide and manage your cab bookings effectively.
• To send booking confirmations and status updates via WhatsApp and Telegram.
• To improve our services and customer experience.
• To prevent fraudulent bookings and ensure the safety of our drivers and passengers.
• To comply with legal obligations and government regulations.

We retain your personal data only as long as necessary for the purposes set out in this policy. Booking records are maintained for professional auditing and to facilitate faster future bookings for returning customers.